ABCi - Skills for Improvement

Driver Diagram Resources  So you want to know what Driver Diagrams are, what they are for and when to use them as part of your quality improvement journey.  Effectively driver diagrams are a way of expressing your 'Theory of Change', more specifically the things that you are going to do to achieve the aim of your improvement work and how these fit together.  Driver diagrams always start with an aim, linked to primary drivers and then secondary drivers that you think will get you where you want to be.  Your theory of change, visualised through your driver diagram, will be based on a thorough  understanding of the problem you are trying to address and may include interventions that are  evidence based, learning from PDSA cycles or new innovative ways to deliver your service.  The  driver diagram should be agreed by those involved in improving the service.  Check out some  methods that may be used to work with others t...

Nominal Group Technique Resources - So how can the improvement team come up with new ideas, making sure that each individual has  time  to reflect and that every voice is heard.  Nominal Group Technique is one method to give teams  time in silence to come up with creative ideas before sharing with the rest of the team.   Check out the  ABCi Skills for Improvement  - Nominal Group Technique  guide below.   ABCi Skills for Improvement - Nominal Group Technique guide pdf Scroll up/down (right) - View full screen and Download options (below) 23 s4 i nominal group technique final  

Brainstorming Resources - Many of us have heard of or taken part in Brainstorming sessions.  Brainstorming is a great way for  teams to come together to share and build upon ideas for improvement within their services.  Check out the ABCi Skills for Improvement  - Brainstorming  guide below.   ABCi Skills for Improvement - Brainstorming pdf Scroll up/down (right) - View full screen and Download options (below)   22 s4 i brainstorming final  

Ease/Benefit Analysis Resources - So your team have come up with loads of ideas for change but you cannot work on them all. There are  differences in terms of how difficult they might be to put into practice and also how much benefit  might be derived from each idea.  An Ease/Benefit Analysis is a fair and useful way for the team to  prioritise these ideas.  Check out the ABCi Skills for Improvement  - Ease/Benefit Analysis  guide below.   ABCi Skills for Improvement - Ease/Benefit Analysis guide pdf Scroll up/down (right) - View full screen and Download options (below) 5 s4 i ease benefit matrix final  

Affinity Diagram Resources - Sometimes your team have come up with so many ideas, perhaps through a Brainstorming or Nominal  Group Technique session, that you are unsure how to deal with these, so that every idea has been  taken into account and every team member has been listened to.  Creating an Affinity Diagram can  help you to organise these ideas by grouping them into themes.  Very useful when developing driver  diagrams too!  Check out the ABCi Skills for Improvement  - Affinity Diagram  guide below.   ABCi Skills for Improvement - Affinity Diagram guide pdf Scroll up/down (right) - View full screen and Download options (below) 24 s4 i affinity diagram final    

Scatter Plot Resources - A Scatter Plot is a really useful tool to enable you to check out a hunch, whether two variables are  connected in some way.  For instance, you have a hunch that patient satisfaction rates are linked to  the  time  patients have to wait in an outpatient clinic.  A Scatter graph enables you to plot  the satisfaction  rates  against the waiting times to see if this is true!   Check out the ABCi Skills for Improvement  - Scatter Plots guide below.  See also how scatter plots  fit within the context of measurement  for Improvement.   See ABCi Skills for Improvement - Measurement for Improvement page. ABCi Skills for Improvement - Scatter Plot guide pdf Scroll up/down (right) - View full screen and Download options (below) 14 s4 i scatter plot final