ABCi - Skills for Improvement

Understanding the System - Resources Before you undertake any type of improvement, you will need to understand how things currently  function.  For instance, how do any processes work? who does what in that process? or what  resources are needed? You will need to understand what is going well and what is not going so well,  where the problems are, what these problems are and their root causes. To truly understand the  current system you will need to see it from different perspectives and the tools and techniques  outlined here will help you to do this. Useful Links Shhh...Leaders Don't Talk about Systems  Thinking David Williams PhD - Scholar/ Practitioner Science of Improvement  (Examples illustrating importance of  understanding systems)  The habits of an improver . The Health  Foundation (Systems Thinking a key skill) Understand System NES Scotland  Why is it so important to under...

Measurement for Improvement Resources - So you are undertaking some improvement work and need to understand where measurement  fits in, how to measure and what your measurement data means. This page will help you  understand what Measurement for Improvement is and point you to resources that will help you.  Many of you may have heard about runcharts - if you want to create, interpret runcharts in practice  visit the ABCi Skills for Improvement - Runcharts page.   What is Measurement for Improvement?   This is a branch of improvement science that    focuses on the use of data to:     - understand your system and its inherent       variation     - assess the progress towards your aim     - assess the effects of your PDSA cycles     - assess the reliability of your processes    - and if you are sustaining your gains   Why do ...