ABCi - Skills for Improvement

Driver Diagram Resources  So you want to know what Driver Diagrams are, what they are for and when to use them as part of your quality improvement journey.  Effectively driver diagrams are a way of expressing your 'Theory of Change', more specifically the things that you are going to do to achieve the aim of your improvement work and how these fit together.  Driver diagrams always start with an aim, linked to primary drivers and then secondary drivers that you think will get you where you want to be.  Your theory of change, visualised through your driver diagram, will be based on a thorough  understanding of the problem you are trying to address and may include interventions that are  evidence based, learning from PDSA cycles or new innovative ways to deliver your service.  The  driver diagram should be agreed by those involved in improving the service.  Check out some  methods that may be used to work with others t...

Psychology for Improvement Resources Coming soon!  In the meantime if you want to take a look at some work being undertaking in  this area follow the links below Useful Links Q Community - Psychology 4 Improvement Q Exchange Project   Or Join the Psychology for Improvement Special Interest Group   Follow this work on twitter too @Psychology4I Check out the Twitter hashtag #Psy4I  Amy Edmondsons Ted Talk describing Psychological Safety IHI Psychology of Change Framework - Kate Hilton, A Anderson The Power of Vulnerability Ted Talk - Brene Brown

Understanding the System - Resources Before you undertake any type of improvement, you will need to understand how things currently  function.  For instance, how do any processes work? who does what in that process? or what  resources are needed? You will need to understand what is going well and what is not going so well,  where the problems are, what these problems are and their root causes. To truly understand the  current system you will need to see it from different perspectives and the tools and techniques  outlined here will help you to do this. Useful Links Shhh...Leaders Don't Talk about Systems  Thinking David Williams PhD - Scholar/ Practitioner Science of Improvement  (Examples illustrating importance of  understanding systems)  The habits of an improver . The Health  Foundation (Systems Thinking a key skill) Understand System NES Scotland  Why is it so important to under...