ABCi - Skills for Improvement

Fishbone Diagram Resources - So you want to understand any problems within your system or any barriers to achieving your team's aim. A Fishbone diagram is a visual representation of causes and their effects.  This page includes r esources to enable you to create and learn from Fishbone Diagrams.     Fishbone Diagram     ABCi Skills for Improvement- Fishbone     (Quick guide, see also below)     IHI Whiteboard- Fishbone Diagram     (Video guide to fishbone diagrams)     ELFT Fishbone Diagram     (Guide including nice examples)       ASQ Resources- Fishbone Diagram     (Guide includes link to excel template) Fishbone Template People, Environment, Methods, Materials, Equipment and Communication are useful categories  to brainstorm causes, however you may choose your own categories. Fishbone Template download ABCi Skills for Improvement - Fishbone diagram ...

Pareto Chart Resources - So you want to create a pareto chart to focus your improvement efforts on those areas that will give you the biggest benefits.  This page will link you to resources that will help you to understand pareto charts and how to construct them using the ABCi Pareto Charts tool. See  also how Pareto Charts can be used in the context of Measurement for Improvement.   See ABCi Skills for Improvement - Measurement for Improvement page.    Useful Links   ABCi - Skills for Improvement - Pareto Charts   (quick guide)      ELFT - Pareto Chart Information   (quick guide)      How to create a pareto chart in Excel 2010   How to create a pareto chart in Excel 2016    (video guides) ABCi Pareto Chart MOOC Want to have a go at creating, interpreting and  using pareto charts in practice?   Register for the ABCi  Skills for Improvement Pareto Cha...

Process Mapping resources - So you want to understand how your current process is working and the different roles that staff  play within in.  Process Mapping is probably the most useful quality improvement tool to enable you  to understand what is currently happening in your system. This page will link you to many resources  that will help you.      Useful Links    ABCi Skills for Improvement  - Process Mapping    (Quick basic 'how to' guide)    IHI - 5 Steps  process mapping & observation    (Highlights observation as a useful tool to learn)    NHS Improvement - Conventional Process Maps    (Includes healthcare example)    Improvement Cymru Academy - Process Mapping    (More detailed guide including example)    Skills for Improvement - Process Mapping pdf Scroll up/down (right)  - View full sc...