ABCi - Skills for Improvement - Process Mapping

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Process Mapping resources -
So you want to understand how your current process is working and the different roles that staff 
play within in.  Process Mapping is probably the most useful quality improvement tool to enable you 
to understand what is currently happening in your system. This page will link you to many resources 
that will help you.  

   (Quick basic 'how to' guide)
   (Highlights observation as a useful tool to learn)
   NHS Improvement - Conventional Process Maps
   (Includes healthcare example)
   Improvement Cymru Academy - Process Mapping
   (More detailed guide including example)


  

Skills for Improvement - Process Mapping pdf
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